Help centre

Help & Support

Everything you need to use Vihan Hub — finding shops and services in your village, registering your own business, getting approved, and staying updated through announcements, events and community chat.

Step-by-step guides

Find a shop or service

Choose your village from the “Select Village” dropdown on the home page.
Pick a category from Products (shops, goods) or Services (hospitals, tailors, repairs).
Open any listing to see the owner name, phone number, address, live Open/Closed status, map location and photos.
Tap the phone number to call directly, or tap Directions to open Google Maps.

Register your business

Tap “Register Business” in the bottom navigation.
Create an account with your email and password — no email verification needed.
Fill in owner details, business details, category, village, address and contact number.
Add your opening time, closing time and the days you stay open — visitors then see live Open/Closed status.
Upload up to 5 photos (JPG or PNG, max 5 MB each) of your shop, products or services.
Submit. Your listing goes to the admin for review.

Approval and notifications

An admin reviews every new or edited listing.
You receive an in-app message notification when your business is approved or rejected.
Once approved, your business appears publicly in its category for your village.
If rejected, edit the details from your Business Dashboard and submit again.

Edit or delete your listing

Open Profile → Business Dashboard to see all your listings.
Tap Edit to update details, timings or photos, then Save.
Edited listings go back for a quick admin review.
Tap Delete to remove a listing permanently.

Community, announcements and events

Announcements and Events show updates posted for your village.
Business owners and admins can post a title, organiser name, dates, message and an image.
Every villager gets a notification whenever something new is posted.
Use Discussions to chat one-to-one or in groups with other members.

Frequently asked questions

New listings appear publicly only after an admin approves them. Check Business Dashboard — if the status says Pending, the review is still in progress.

Still need help?

Write to the Vihan Hub team with your business name and village and we will reply quickly.

trackalpha.in@gmail.com

Support hours: 9 AM – 7 PM, Monday to Saturday